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WHAT PEOPLE SAY ON GOOGLE
Yun Hui
Highly highly recommended agnency. Sinyee is very meticulous at filtering helpers profile according to my family's need, and during the interview, she will even help me ask relevant questions to make sure the helper is fully aware of our requirements and able to commit. She will only send profiles that fit our requirements, unlike other agencies who will just flood u with alot of biodatas, most of which are not even fitting of my family's needs. Very appreciate her attentiveness and finding us a helper that fits our need. Thank you!.
Grace Leong
As a first time helper employers, my husband and I did interview across a few maid agencies but selected our helper with Trustlink. As Sinyee and Jie Xiang were genuinely attentive to our requests and selective towards screening helper profiles we wanted, we also felt they offered more suitable candidates.
From the beginning of our search process to the helper arriving to our doorstep, they were efficient, proactive and responsive to select suitable candidates for interviews and constantly guided us throughout the admin side of things too. The whole process was seamless and efficient and took around 1 month plus to our helper arriving.
On the day of the helper’s arrival, Sinyee brought the helper to our home for handover to us, sign documents, and address any other queries we had as first time helper employers. We concluded it was a nice personal touch to their exceptional customer service. We feel that Trustlink is reliable, responsive and will definitely recommend to anyone looking for a helper. Thanks!
Justina Wong
I had a very positive experience with Trustlink Employment Solutions.
They were able to match us with a helper who closely met our requirements — she is good at cleaning, cooking and baking, speaks moderate English, and has prior infant care experience, which was very important for our family.
The interview process was conducted swiftly, and we appreciated how efficient everything was. From the time we confirmed our helper to her arrival from Indonesia, the entire process only took about 2 weeks, which was impressively fast.
All paperwork and processing were handled very efficiently, making the experience smooth and hassle-free.
What stood out most was their after-sales service. The agent personally came with the helper on her first day to help her settle in and went through the do’s and don’ts with her. They also followed up with us during the 1st and 3rd month, which showed genuine care and support.
Overall, I would highly recommend Trustlink Employment Solutions for their efficiency, good matching, and strong after-sales service.
